Dear valued customers,

The last months and years have changed a lot - witihin china and the rest of the world. The pandemic has made shipping from china a risky undertaking. Not only have shipping costs risen to all time highs but it also is slower and more unreliable. More and more chinese brands want to sell their products by themselves and prohibit us to list them in our shop. The let the authorities confiscate parcels if their products are discovered. Regulations within china and also worldwide have changed so much we see no other choice as to stop doing business with consumers and only service resellers in the future.

Thanks for understanding and all the best!

The CECT Shop Staff

Imprint

POSTAL ADDRESS 

Hygeia Electronic Limited

1/F, CMA Building

64-66 Connaught Road

號廠商會大廈1樓

香港中環干諾道中64-66

HONG KONG S.A.R

 

BULK PURCHASING/RESELLER ENQUIRIES

wholesale@cect-shop.com

 

CO-OPERATION AND ADVERTISTING ENQUIRIES

partner@cect-shop.com

 

PRESS CONTACT AND INSPECTION MODELS

presse@cect-shop.com

PAYMENTS:

BANK DETAILS:

For bank details, please contact our Customer Service team by email: support@cect-shop.com. You will receive our bank details with the order confirmation if you choose to pay by bank transfer.

EMAIL:

support@cect-shop.com

Our customer service team answers emails between Monday and Friday. You will usually receive a reply to your email within 12-24 hours. All emails received by us over the weekend will be answered on Monday. Please check your spam folder if you do not receive a timely reply. Please also be aware of the time difference between your home country and China, 7-8 hours for the UK and 8-12 hours for the USA.

To ensure that your email is directed to the correct department, please use an appropriate subject line, eg “order enquiry”, “technical fault”, and remember to include your name and order number. If you use an email program, simply click on the link above to open an email template.